The Challenger Sale

From earlier notes:

  • 5 sales profiles
  • Solutions are different, more complex
  • Teach, tailor, take control
  • Pretty hard to get loyalty from brand, product and service today - customers don’t see the same differentiation you do
  • Commercial teaching
    • Lead to your strengths
    • Challenge customer assumptions
    • Catalyze action
    • Scale across customers
  • Teaching pitch needs to be in a story
    • Where is the customer losing a ton of money / opportunity, what should they think about they are not, how is your company best at this, ..
  • Marketing produces the teaching material that leads to your core strengths, sales uses it effectively