David Brooks
How to know a person
- illuminators over diminishers
- real conversation is not in the words but in the emotional responses, volleys and connections that run through it
- mirror, empathize even with disagreement
- listen loudly. Don’t try to top or add your experience, probe theirs for more
- open ended questions. Let people give narrative
- Good Questions: Avoid questions that yield one-word answers. Instead of “Where did you go to school?”, ask “How did your hometown shape you?”
- good section on depression
- learn people’s stories. Get to know them. Open ended narrative not data collection and sense making
- sections on big 5 personality traits, major tasks stages, story arcs…